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The Effective Measurement and Management of ICT Costs & Benefits

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This book is an established, comprehensive guide to both the economics of how information is used and the management of information to boost a company's performance. The book presents a wide spectrum of ICT cost and benefit solutions, from business case accounting and user satisfaction studies to the business processes that need to be in place to ensure the effective measurement and management of ICT costs and benefits. This third edition has been extensively updated with a number of innovative new chapters reflecting current thinking: Evaluation and management instinct; ICT asset evaluation; and ICT costing models. This book has been in print for over 17 years. It has been read all over the world. The book has been prescribed at a number of universities and business schools around the world and is used as the basis of executive and degree courses. It is regarded by many as essential reading for ICT professionals, consultants, accountants, students, and academics.

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Availability

Detail Information

Series Title

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Call Number

658.05 REM e

Publisher

Burlington : CIMA., 2007

Collation

xxiii, 379 p. : ill. ; 23 cm.

Language

English

ISBN/ISSN

9780750683289

Classification

658.05

Content Type

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Media Type

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Carrier Type

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Edition

Third edition

Subject(s)

Information technology-Management
Information technology-Evaluation
Information technology-Cost effectiveness
Information management-Cost effectiveness

Specific Detail Info

ada CD-ROM

Statement of Responsibility

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Other version/related

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