APA Style

Flynn, N. (2012). The Social Media Handbook : Policies and Best Practices to Effectively Manage Your Organization's Social Media Presence, Posts and Potential Risks . San Francisco: Pfeiffer.

MLA Style

Flynn, Nancy. "The Social Media Handbook : Policies and Best Practices to Effectively Manage Your Organization's Social Media Presence, Posts and Potential Risks". San Francisco: Pfeiffer, 2012. Text.